Whilst many hair extensions companies are saving and providing hair that is not 100% Remy we insist on only supplying hair to the highest grade which includes such characteristics as 100% Remy, double drawn hair with no mix blends, only human hair of the best quality. You will notice these characteristics as soon as you feel and see our premium quality European Remy hair.

Is Liberty Remy Hair?
Yes! We guarantee that our hair is 100% Human premium Remy. Remy means that the hair is collected with all strands running in the same direction (cut from a ponytail). This ensures that the hair cuticle layer is facing the same direction from root to tip and greatly reduces tangling. Keeping it looking and feeling natural for longer!

Is Liberty Hair Double Drawn?
Yes! All of our hair is double drawn. All hair is manually and thoroughly checked for any short hairs. Short hairs are removed to guarantee that every hair extension strand is full from top to bottom...no thin ends! It's amazing how much this impacts the final look, accessing Double Drawn hair at Single Drawn pricing. 

Is Liberty Hair Straight or Curly?
It is straight hair.

How Many Extensions Do I Need for a Full Head?
We suggest applying 100g for Full Head application of our hair. However for very thick or shorter, blunt hairstyles we recommend applying 150g for a natural, seamless blend.

With Strong Hair Loss, Can I Have Hair Extensions?
There’s a small probability of losing some hair when wearing extensions. It is important to remember that if you are losing hair and have extensions attached to it, you will lose the extension as well. In cases where you have thin but strong hair, you can use the extensions as thickening! In the event of severe hair loss, it is better to avoid extensions and look into other types of solutions.

How Can I Remove Extensions?
If they are not clipped extensions, we recommend that you don’t remove extensions alone at home. We advise you to visit a specialised salon. The "do it yourself" way bares the risk of tearing away not only the extension, but also your natural hair.

How Can I Do Extensions Maintenance?
Maintaining extensions is easy - just follow the simple rules of hairdressing:
At home, look for moisture masks and use only recommended shampoos and conditioners. Devote time and care to your extensions the same way you would long natural hair.

Can I Dye My Extensions?
It is not recommended. However, if you really wish to colour your extensions try not to go far from their original colour. Colour to darker tones with a gloss Redken Shades EQ only. Also, don’t repeat this process too often on the same extensions.
Do NOT attempt to bleach or lighten your Liberty Hair as this will only cause irreversible damage to your extensions. Please ensure you apply the desired colour to a test strand first, as we cannot be held responsible for any issues you may encounter during or after any colouring of your Liberty Hair.

What Products Do I Use On My Extensions?
Any products that contain protein and sulphate will cause irreversible damage to your new hair.

How Do I Care For My Extensions?

• Do not use low quality shampoo and conditioner that contain any protein or sulphate, or have a high alcohol content.
• Concentrate shampoo on own scalp rather than on extensions.
• Concentrate Conditioner or Mask on extensions.
• Extensions require maintenance every 4-6 weeks to keep the natural hair safe, damage free and manageable.
• Dry hair gently with hairdryer on low-medium heat.
• Keep Irons,Curlers and any heat styling below 185 degrees.
• Always tie hair up when sleeping, a loose plait is best.
• Applying regular treatments is a necessary part of maintaining hair extensions.
• Do not bleach hair extensions, semi-permanent dye to go darker or similar shade only.
• Do not sleep with wet hair.
• Brush hair daily with recommended hair extension brush.
• It is normal to lose a 1-5 extensions between maintenances, these can be re-applied.
• Apply Heat and Protect spray/moisturiser prior to using heat styling tools.
• IT IS NOT RECOMMENDED TO SWIM IN CHLORINE OR SALT WATER (OCEAN).
• Rinse hair after swimming in chlorine or salt water.
• Avoid washing hair for 48-72 hours following tape and skin weft hair extension application.
• Following application wear the extensions in a low pony tail and low styles only for the rest week.
• When swimming, wear hair in loose plaint, never a bun or top knot.

How Long Will My Extensions Last?
We want your extensions to last you a long time and continue to feel fabulous, this is why we only recommend using hair extension products. By following the correct care and maintenance our European hair can last between 10-12 months.

What Payment Method Do We Accept?
We accept Paypal, Afterpay and credit card as forms of payment for all orders.

Returns and Shipping?
We currently offer both Standard and Express shipping options. Please note all orders placed take 7-14 days processing/delivery time. Due to COVID restrictions, delays may occur. We do NOT accept returns due to hygiene and health policies. Please choose carefully as transactions are final.